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The Collapse of Traditional Market Research—and What Comes Next
Market research is in crisis. Response rates are plummeting. Fraud is rampant. AI-generated survey responses are muddying data. Consumers...
Paul Peterson
Mar 44 min read
61 views
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Leveraging Catalytic Customers to Drive FinTech Innovation
The FinTech industry thrives on disruption. Every year, new players challenge incumbents, regulations shift, and consumer expectations...
Paul Peterson
Feb 194 min read
18 views
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It's Not What You Do, It's How You Fit
In tech product management, the emphasis is often on building something new , something better , something that outperforms competitors...
Paul Peterson
Feb 173 min read
23 views
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Reimagining Advertising: How Media Companies Can Adapt to a Changing Landscape
For decades, advertising has been the financial backbone of the media industry, funding investigative journalism, cultural criticism, and...
Paul Peterson
Feb 164 min read
12 views
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How Catalytic Customers Elevate Retail and E-Commerce InsightsÂ
Given the sheer volume of data generated by shoppers online, it can be tempting for retail and e-commerce marketers and product teams to...
Paul Peterson
Feb 164 min read
20 views
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Your B2B Customers Aren’t Emotionless Automatons
Why B2B Innovation Needs to Take Customer Emotions Seriously  For years, B2B marketing and product development have been guided by a...
Paul Peterson
Feb 123 min read
16 views
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When You Should Avoid Catalytic Customers. Seriously.
We obviously believe that the Catalytic Customer framework is a powerful tool for driving innovation and improving products, enabling...
Paul Peterson
Feb 44 min read
19 views
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How Catalytic Customers Can Help SaaS Companies Thrive in the Age of AI
The SaaS industry is at a pivotal inflection point. With artificial intelligence (AI) transforming every facet of software development,...
Paul Peterson
Jan 163 min read
13 views
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Why Startups Need Catalytic Customers
In the chaotic and unforgiving landscape of startups, founders face a relentless balancing act. The urgency to deliver on ambitious...
Paul Peterson
Jan 154 min read
13 views
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How Catalytic Customers Might Save the Wine Industry from Itself
The wine industry is at a critical crossroads. For decades, it has relied on traditional marketing approaches, conventional distribution...
Paul Peterson
Jan 144 min read
26 views
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